Contact Us
We'd love to hear from you! Whether you have a question about our swimwear, need help with your order, or want to share feedback, our team is here to assist you.
π§ Email Support
For all inquiries, including order support, product questions, returns, and feedback, please reach out to us at:
service@xyhgjc.com
We aim to respond to all emails within 24–48 hours during business days (Monday–Friday, excluding UK public holidays).
π Phone Support
Need to speak with someone directly? You can reach our support team at:
+44 (0)1243 852 197
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT/BST, UK time zone). Please note that we are closed on weekends and UK public holidays.
π’ Postal Address
If you need to send us mail or returns, our registered business address is:
CAUTE LTD
78 Loveys Road, Yapton, Arundel
West Sussex, BN18 0HG
United Kingdom
π¬ Common Inquiries
- Order Status: Check your order confirmation email for tracking updates, or contact us with your order number.
- Returns & Refunds: Review our Return Policy for steps to initiate a return.
- Product Questions: Reach out with details about sizing, materials, or availability, and we’ll be happy to help.